Straight from the desk

“The future is already here — it's just not evenly distributed.” — William Gibson A few weeks ago, I wrote about something that has been bothering a lot of UX people. 'Will AI replace us?' Someone on my team had asked me the same thing. It was a fair question. My answer then was simple: 'AI isn't going to replace good UX. But it will expose bad leadership.' Because when people are frightened, they don't need predictions. They need leadership. I still believe that. But somethi