Straight from the desk

“When a statesman insists that his country is his, he is probably about to prove it.” - I.F. Stone We have a strange weakness for confident people. Give us two leaders. One says: “I'm not completely sure. Let's look at the evidence.” The other says: “I know exactly what to do.” Guess who gets the applause. We like the second one. It makes life easier. There is something comforting about watching a person walk into a complicated situation and behave as though the complication

A few weeks ago, I wrote about what India’s Gen Z student protests taught me about leadership. It became one of the most-read pieces in the series. And I think I know why. The story wasn't really about politics. It was about young people finding their voice. About purpose. About what happens when people who don't normally sit at the same table decide they have something worth standing up for. I thought that chapter was over. Boy, was I wrong. The movement has changed. The iss

"Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it's the only thing that ever has." — Margaret Mead Over the past few weeks, billions watched students take to the streets of New Delhi demanding education reforms after repeated examination controversies. Whatever your political views, one thing stood out. A generation that's often dismissed as distracted or glued to their phones managed to organize one of the largest student-led

“It is not the strongest of the species that survives… but the one most responsive to change." “Change is the only constant” - Every single manager you’ve had The harshest truth you’ll realise but never say as a UXer is that most UX problems are not design problems. They’re problems of needless complexity, ones we unintentionally create to fix a problem that didn’t exist. When outcomes were weak, management assumes “We need better designers.” What we actually need is - Bette